Express Care
Express Care at Heart and Health Medical – Walk-In Clinic Long Island
Some health concerns cannot wait for a scheduled appointment. A fever that spikes on a Wednesday morning, a sinus infection that refuses to clear, a blood pressure reading that sets off a quiet alarm – these call for prompt medical attention, not a five-day delay. Heart and Health Medical’s Express Care program was built for exactly these moments.
Being the sole privately held, physician-owned multi-specialty group with five locations on Long Island, Heart and Health Medical delivers same-day, walk-in medical care to Nassau and Suffolk Counties.
Patients seeking urgent care on Long Island will find something different here than what most urgent care chains offer: a community-based, full-service medical practice that has been operating in this community since 2005 and is supported by board-certified physicians and in-house diagnostic services.
What Express Care Means at Heart and Health Medical
Express Care is an acute, non-emergency, walk-in healthcare service at Heart and Health Medical. It was created with a particular aim: to shorten the time between when a patient identifies a health issue and when qualified medical attention is provided, and not to channel all non-emergency issues into an emergency room.
Express Care is not an independent entity – it is a part of a practice that has specialists in Cardiology, Internal Medicine, Family Medicine, Allergy and Immunology, Endocrinology, Podiatry, Physical Therapy, Vascular Surgery, Women’s Health, Pain Management, and Wound Care. In case your visit on the same day reveals something that requires further examination, then the framework to do so is already there.
New patients are welcome at all times. The majority of the insurance plans are accepted. There is no need to have a referral and there is no need to have an existing relationship with the practice to walk in.
Why the Practice Behind Express Care Matters
Heart and Health Medical is a practice that was established in 2005 by Dr. David Kavesteen, who is a cardiologist and has been ranked by the International Association of Cardiologists as a Leading Physician of the World and by the Consumer’s Research Council of America as One of America’s Top Cardiologists.
During his tenure, the practice has expanded to a multi-specialty group with five locations and over a dozen board-certified physicians.
Heart and Health Medical has gained a reputation over close to twenty years serving the residents of Nassau and Suffolk Counties that demonstrates a true level of trust within the community: the facility has been voted the Best of Long Island by patients, received the PatientChoice Award, and was honored with a NY State Assembly Citation for Excellence in Medical Care in 2024.
It has also been accepted by the Town of Babylon, the Town of Oyster Bay, and the Nassau and Suffolk County legislators.
These are not awards from industry panels. They are recognitions granted by the community – the same Long Island families and individuals who rely on Express Care when something unexpected comes up.
Being a physician-owned practice also means care decisions are made by clinicians, not by corporate performance metrics. There are no third-party ownership layers between the physician in the exam room and the patient in the chair. That accountability matters, especially in an urgent care setting where you may be walking in without an established relationship.
Conditions We See Through Express Care
Heart and Health Medical’s Express Care is appropriate for acute, non-life-threatening conditions that need attention the same day. The breadth of the practice’s specialty coverage means a wider range of concerns can be addressed on-site than at a typical urgent care walk-in clinic in Nassau County.
Common reasons patients come in include:
- Flu symptoms
- Ear infections
- UTIs
- Skin rashes
- Minor infections
- Wound concerns
- Allergy flare-ups
- Allergic reactions
- Elevated blood pressure
- Pre-operative medical clearances
- Foot pain and podiatric concerns
- Persistent nasal congestion
- Upper respiratory infections, including bronchitis, sinusitis, and strep throat
- Fatigue, dizziness, and general illness that requires a provider evaluation
- Blood sugar monitoring and diabetes-related questions in existing patients
Should you still be in doubt about whether your concern falls under Express Care or the need to seek emergency services, dial the Heart and Health Medical location closest to you. One of the team members will assist you in determining the level of care.
Important: In case you have a potentially life-threatening symptom – chest pain with shortness of breath, stroke signs, unconsciousness, or severe difficulty breathing, call 911 or visit your nearest emergency room immediately. Emergency medical services cannot be replaced by Express Care.
On-Site Diagnostic Services Available During Your Visit
At Heart and Health Medical, the following diagnostic services are available on-site during your visit:
Physical Examination
A complete clinical assessment of your presenting concern, vital signs, and relevant medical history.
Blood Pressure Monitoring
An immediate measure of cardiovascular status - relevant to a wide range of presenting symptoms.
Electrocardiogram
Available in-office, an EKG provides a reading of heart rhythm and electrical function. It is frequently ordered when a patient presents with chest discomfort, palpitations, or unexplained fatigue.
Body Oxygen Saturation
Pulse oximetry to assess respiratory function - particularly relevant during illness.
In-House Blood Labs
Heart and Health Medical has expanded its blood draw and lab testing capabilities across all Long Island locations. Routine and specialized diagnostics are available in-house during your visit - no referral to a separate facility, no second appointment. Whether you need standard bloodwork or a more targeted panel, results get back to your provider faster, and your care stays consolidated under one roof.
Keeping testing in-house shortens the diagnostic loop and gives the treating provider faster access to results – which means a clearer picture of your health before you leave.
Express Care vs. the Emergency Room
Most Long Island residents have experienced the emergency room for something that, in hindsight, did not require it. The ER is designed for true emergencies – trauma, stroke, cardiac events, respiratory failure – and when those arise, it is exactly where you should be. For everything below that threshold, however, the ER is routinely the slowest and most expensive
Emergency room wait times for non-critical patients can stretch for hours. Facility fees apply to every visit, regardless of what is ultimately diagnosed. The provider who sees you today has no prior knowledge of your health history and may never see you again. None of that is conducive to quality care.
Heart and Health Medical’s Express Care fills the gap between waiting it out and going straight to the hospital. It is faster, less expensive, and connected to ongoing clinical care that produces better health outcomes over time. The practice accepts most major insurance plans, and out-of-pocket costs for a walk-in visit are typically far lower than an emergency room co-pay.
If you are not sure which setting is appropriate for your situation, call us. We will give you a direct and honest answer.
Five Locations Serving Nassau and Suffolk County
Heart and Health Medical’s walk-in Express Care is accessible at five locations across Long Island, covering both Nassau County and Suffolk County.
Massapequa - Nassau County
6175 Sunrise Highway, Massapequa, NY 11758
(516) 804-2100
On Route 27W. Serves North Massapequa, Amityville, Seaford, and Wantagh.
Plainview - Walk-in Clinic Nassau County
1070 Old Country Road, Plainview, NY 11803
(516) 364-8600
Near Route 135. Accessible from Woodbury, Hicksville, Melville, Bethpage and Syosset.
Levittown - Walk in Clinic Nassau County
1 Center Lane, Levittown, NY 11756
(516) 550-7223
North Babylon - Suffolk County
1350 Deer Park Avenue, North Babylon, NY 11703
(631) 482-1355
Coram - Suffolk County
3650 Route 112, Coram, NY 11727
(631) 345-6670
What Happens During Your Express Care Visit
Walking into Heart and Health Medical is a straightforward process. The practice has specifically streamlined its Express Care intake to reduce unnecessary waiting.
When you arrive, the front desk team will check you in and confirm your insurance. You can also request a same-day slot ahead of time through the Heart and Health Medical patient portal or mobile app to reduce your wait further.
A clinical team member will take your vitals, and a provider will evaluate your concern, discuss findings with you, and go over next steps – whether that means a prescription, an in-house referral, follow-up testing, or guidance on what to watch for at home.
Prescription refills: In case you are walking out with a prescription and expect to have it refilled, you do not have to go back to the office every time. Heart and Health Medical provides an easy online prescription refill request service by the use of the patient portal and mobile app.
Orders that are placed before 5 PM on weekdays are normally handled the same day. Request during after-hours and weekends are addressed on the next working day. In the meantime, your pharmacist can possibly give you a short emergency supply until your request is fulfilled.
Established patients will have prior visit history accessible to the treating provider. New patients will begin building a clinical record with a practice that can manage their health beyond the immediate visit.
Bring an insurance card, a photo ID and a list of any existing medication.
Insurance and Payment
Heart and Health Medical takes the majority of the insurance, such as Medicare, and our personnel will check your insurance before your visit. Should you need to inquire about the acceptance of your particular plan in a given place, we urge you to call in advance.
In case of patients who are uninsured or do not have plans that the practice covers, there are available payment options. The practice was built on the principle that quality medical care should be within reach for everyone in the community – not limited to those with optimal insurance coverage.
Get Express Care at Heart and Health Medical
When you need to see a provider today, Heart and Health Medical’s Express Care on Long Island is built for it. Five locations across Nassau and Suffolk Counties. On-site diagnostics. A multi-specialty practice that has earned the trust of this community for nearly twenty years.
Walk in during office hours, or request a same-day visit through the patient portal or Heart and Health Medical mobile app.
Whether you have been a patient here for years or are coming in for the first time, you are part of our extended family from the moment you walk through the door.
Frequently Asked Questions
No. Walk-ins are welcome during office hours at Heart and Health Medical locations. You can also use the patient portal or mobile app to request a same-day slot if you prefer.
Yes. You do not need to be an established Heart and Health Medical patient to use Express Care. New patients are always welcome.
Heart and Health Medical is a physician-led and physician-owned practice. You will be attended to by well-trained medical professionals in a practice where the physicians are board-certified.
Regular primary care, chronic illnesses, specialty visits and physicals are arranged in advance. Express Care is dedicated to pressing issues that come up unexpectedly and require immediate care.
Yes. They both can be found on-site. The decision to order them is based on what your provider deems as clinically appropriate with regard to your symptoms.
Heart and Health Medical has endocrinologists, cardiologists, allergists, immunologists, and podiatrists throughout its locations in Long Island. The practice can normally coordinate follow-up care.
Blood Labs
At Heart and Health Medical, we are thrilled to announce the expansion of our blood draw and lab testing capabilities, ushering in a new era of patient experience. Our commitment to providing high-quality healthcare with efficiency and convenience has led us to enhance our services to benefit you.
A Seamless Patient Experience
Our expanded blood draw and lab testing services are designed with your convenience in mind:
- Reduced Wait Times: Say goodbye to long waits. We have streamlined our processes to ensure shorter wait times, respecting your valuable time.
- Comprehensive Offerings: Whether you require routine lab tests or specialized diagnostics, our expanded capabilities encompass a wide range of tests to meet your needs.
- In-House Convenience: With lab testing available in all Heart and Health Medical Offices, you can access these services conveniently during your visit, eliminating the need for additional appointments.
Prescription Refills
Managing your prescriptions should be hassle-free, and at Heart and Health Medical, we prioritize your convenience. With our quick and easy online prescription refill request system, you can take control of your medication needs effortlessly.
Streamlined Online Request Process
- Online Convenience: Using our user-friendly online prescription request form, you can submit your refill request at any time, from the comfort of your home.
- Rapid Response: Our medical staff is dedicated to prompt service. Prescription requests submitted before 5 pm will have the refill called in on the same day.
- Weekday Advantage: Should you submit a request after 5 pm, rest assured that your prescription will be addressed promptly the following day.
- Weekend and Nights: For requests made during weekends or nights, our team will attend to them on Monday. In case of urgency, contacting your pharmacist for an emergency supply is an option.
Telehealth & Referrals
Schedule Convenient Telehealth Appointments for Preventative Health Screening Referrals.
- Colonoscopy
- Mammogram
- Diabetic Retinal Exam & Diabetic Foot Care
- Routine Medical Care; Birth Control, ED, Urinary Track Infection
Your primary care provider will be contacted regarding your request for a referral, and the office staff will contact you to schedule a
Telemedicine appointment or In-person appointment for you to discuss this request for the referral.
